Refund & Cancellation Policy

At Kailash Technologies IT Services, we strive to provide the highest level of satisfaction with our IT services. However, we understand that situations may arise where a refund or cancellation is required. Please review our policy below.

1. Cancellation Policy

You may request a cancellation of services under the following conditions:

• For subscription-based or ongoing services, cancellations must be requested at least 5 Days before the next billing cycle.
• For project-based services, cancellation requests must be submitted before the project reaches 30 %.
• Cancellations must be requested via email at info@itservices.kailashtechnologies.com.

2. Refund Policy

Refunds will be processed based on the following conditions:

• If a service has not yet been initiated, a full refund may be provided.
• For partially completed services, a pro-rated refund may be issued at our discretion.
• No refunds will be issued once a project or service is fully completed and delivered.
• Refunds will be processed within 10 Days to the original payment method.

3. Non-Refundable Services

Certain services are non-refundable, including:

• Customized software or web development projects once work has begun.
• Cloud hosting and domain registration fees.
• Emergency IT support or one-time troubleshooting services.

4. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Any updates will be posted on this page with an updated effective date.

5. Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us at:

Email: info@itservices.kailashtechnologies.com